Privacy Policy for Sourcebytes.AI - SaaS Platform
Introduction
Sourcebytes ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, share it, and safeguard it when you use our software-as-a-service platform ("Service").
Information We Collect
- Personal Data: Name, email address, phone number, billing information, company name, job title, and account credentials.
- Usage Data: IP addresses, device information, browser type and version, pages visited, interaction data, and session duration.
- Cookies & Tracking: Cookies, local storage, pixels, and similar technologies to enhance user experience and analyze usage.
- Third-Party Data: Information from integrations, payment processors (e.g., Razorpay, PayPal), and authentication providers (e.g., Google, Facebook).
How We Use Your Information
- Provide, operate, and maintain the Service
- Manage your account and subscriptions
- Communicate with you, including customer support and marketing communications
- Improve and personalize user experience
- Comply with legal and regulatory obligations
- Detect and prevent fraud and abuse
Information Sharing and Disclosure
We do not sell your personal data. We may share data with:
- Service providers who help us operate the Service (e.g., hosting, payment processing) under confidentiality agreements
- Legal authorities when required by law or to protect our rights
- Affiliates or in connection with a business transfer with notice to users
Data Security
We implement industry-standard security measures, including encryption, secure servers, access controls, and regular security assessments, to protect your data from unauthorized access, disclosure, or misuse.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Your Rights
Depending on your jurisdiction, you may have rights including:
- Accessing your personal data
- Requesting correction or deletion of your data
- Withdrawing consent where applicable
- Restricting or objecting to certain data processing
- Data portability
You can exercise these rights by contacting us at support@sourcebytes.ai.
Cookies Policy
We use cookies to analyze trends, administer the website, track user movements, and improve the user experience. You can manage your cookie preferences through your browser settings.
Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect data from children.
Changes to This Privacy Policy
We may update this policy from time to time. We will notify you about significant changes by posting a notice on our website or contacting you directly. Your continued use of the Service after changes constitutes acceptance.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at: support@sourcebytes.ai