Terms & Conditions

By accessing or using Sourcebytes’ software-as-a-service platform (“Service”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use the Service.

User Accounts

Users must create an account to access the Service. You agree to provide accurate information and maintain the confidentiality of your login credentials. You are responsible for all activities under your account.

License and Use

Sourcebytes grants you a limited, non-exclusive, non-transferable license to use the Service solely for your internal business purposes according to these Terms. You agree not to modify, copy, distribute, or create derivative works based on the Service.

Subscription and Payment

The Service is offered on a subscription basis with fees as described on our pricing page. Payment must be made through the methods provided. Subscription fees are billed in advance and are non-refundable except as outlined in our Refund Policy.

Refund Policy

All subscription fees are generally non-refundable. Refunds will be considered only under exceptional circumstances and at Sourcebytes’ sole discretion.

Prohibited Uses

Service Availability and SLA

While Sourcebytes endeavors to provide reliable service, downtime may occur. We commit to reasonable efforts to maintain availability and will notify users of scheduled maintenance. Specific service level targets and remedies, if applicable, are detailed in our Service Level Agreement (SLA).

Intellectual Property

All intellectual property rights in the Service and related materials belong to Sourcebytes or its licensors. You may not use our trademarks or content without prior written permission.

Termination

Sourcebytes may suspend or terminate your account for violations of these Terms or inactivity. Upon termination, your right to use the Service immediately ceases, and any outstanding fees remain payable.

Disclaimers and Limitation of Liability

The Service is provided “as is” without warranties of any kind. Sourcebytes disclaims liability for damages resulting from the use or inability to use the Service, except where prohibited by law.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which Sourcebytes operates. Any disputes will be resolved through binding arbitration or applicable courts as specified.

Changes to Terms

Sourcebytes reserves the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

Contact

For questions about these Terms, please contact: support@sourcebytes.ai